Big Daddy Game - Privacy Policy

Information We Collect

Information You Provide Directly

When you register an account, make a purchase, or contact support on Big Daddy Game, we may collect the following personal information:

• Full name and date of birth
• Email address and phone number
• Billing address and payment details (processed securely via our payment partners; we do not store full card numbers)
• Government-issued identification documents where required for age verification or Know Your Customer (KYC) compliance under applicable Indian law

Information Collected Automatically

When you access bigdaddygameofficial.in.net, our systems automatically collect certain technical data, including:

• IP address and approximate geographic location (country, state)
• Device type, operating system, and browser version
• Pages visited, session duration, and clickstream data
• Cookies and similar tracking technologies (see our Cookie Notice for details)
• Game activity logs, wager history, and transaction records

Information From Third Parties

We may receive personal data about you from payment processors, identity verification providers, fraud-prevention agencies, and analytics partners. This data is used solely in accordance with this Privacy Policy and the purposes described below.

How We Use Your Information

Service Delivery and Account Management

Big Daddy Game uses your personal information to create and manage your account, process deposits and withdrawals, authenticate your identity, and deliver the gaming services you have requested. Without this processing, we cannot provide you with a functional account.

Legal and Regulatory Compliance

As an operator subject to Indian information technology law and applicable gaming regulations, we are required to:

• Verify your age and identity before permitting real-money participation
• Retain transaction records for the period mandated by tax and financial regulations
• Report suspicious activity to relevant authorities where legally obligated
• Respond to lawful requests from courts, regulators, or law-enforcement agencies

Security and Fraud Prevention

We analyse device data, IP addresses, and behavioural patterns to detect and prevent fraud, money laundering, bonus abuse, and unauthorised access. This processing is necessary to protect both our users and the integrity of the Big Daddy Game platform.

Responsible Gaming

We use gameplay and transaction data to identify patterns that may indicate problem gambling and to enforce self-exclusion, deposit limits, and cooling-off periods that you or we have applied to your account.

Communications and Marketing

With your consent, we may send you promotional offers, tournament announcements, and product updates by email or SMS. You may withdraw consent and opt out at any time by clicking "Unsubscribe" in any marketing message or by updating your account preferences. Transactional and account-security messages are sent regardless of marketing preferences.

Analytics and Service Improvement

Aggregated and pseudonymised data is used to analyse platform performance, improve game offerings, and personalise your experience on bigdaddygameofficial.in.net. We do not sell your personal data to third parties for their own marketing purposes.

Your Rights

Rights Under Applicable Law

Depending on your jurisdiction and applicable data-protection legislation, including the Digital Personal Data Protection Act, 2023 (India), you may have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may ask us to correct inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may ask us to limit how we use your data in certain circumstances.
• Right to Data Portability: Where technically feasible and legally required, you may request your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Grievance Redressal: You have the right to lodge a complaint with the Data Protection Board of India or another competent supervisory authority if you believe your data has been processed unlawfully.

How to Exercise Your Rights

To submit a data-rights request, email us at [email protected] with the subject line "Data Rights Request" and sufficient information to verify your identity. We will acknowledge your request within 72 hours and respond in full within 30 days. We reserve the right to refuse requests that are manifestly unfounded, repetitive, or incompatible with our legal obligations.

Retention Periods

We retain your personal data for as long as your account is active or as required by law. Financial and transaction records are typically retained for a minimum of five years following account closure to meet statutory obligations. When data is no longer required, it is securely deleted or anonymised.