Contact Big Daddy Game

Reach us

Have a question about Big Daddy Game? Our support team is here to help. We provide two direct digital contact channels for every user on bigdaddygameofficial.in.net.

Contact us

• Email: [email protected], best for detailed queries, document submissions, or account reviews; expect a reply within 24 hours, any day of the week
• In-app chat: Log in to Big Daddy Game, tap the chat icon, and connect instantly, no phone queue, no hold music

For urgent issues such as a failed PhonePe transaction or sudden account access loss, in-app chat is recommended over email for the fastest turnaround.

Office hours

Our support availability at Big Daddy Game is as follows:

• Automated in-app chat: 24/7, every day of the year, handles FAQs, account status checks, and common payment queries in seconds
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, available for complex issues, escalations, and detailed account reviews

Outside live-agent hours (9:00 PM to 9:00 AM IST), the automated system logs your query and assigns it a ticket number. A team member will review and respond at the start of the next available shift. Email queries received overnight are typically answered by 11:00 AM IST the following morning.

Online-only support

Big Daddy Game is a fully digital platform serving players across India. All support is delivered online, through email and in-app chat. There is no physical office, walk-in counter, branch location, or mailing address anywhere in India. Please do not attempt to visit us in person.

Compared to traditional gaming venues, our digital-first approach means faster response times and consistent service from the comfort of your home. The same 24/7 automated chat and Monday-to-Sunday live-agent support (9:00 AM to 9:00 PM IST) is available to every registered user on bigdaddygameofficial.in.net.